WE ARE ON HOLIDAYS! ALL ORDERS WILL BE PROCESSED 01 June 2022.

FAQ

What are Stockwell Candle Co candles made of?

Stockwell Candle Co candles are made from premium soy wax flakes, high quality fragrance oils and cotton wicks. Soy wax is all natural and eco friendly – good for you and the environment!

Stockwell Candle Co candles are vegan, sulfate free, phthalate free, paraben free and cruelty free.

 

How do I care for my candles?

  • Trim wick to 5mm.
  • Keep your candle away from draughts and other flammable objects.
  • Place your candle on a dish or candle plate that will collect the wax as it drops.
  • Store your candle away from direct sunlight or sources of heat.
  • Never leave your candles unattended.

 

How much is shipping?

Standard domestic shipping is based on the weight of your order and the packaging it comes in to protect the candles. 

- Under 500g:      $9.95
- 500g - 1kg:       $11.95
- 1kg - 3kg:         $16.00
- 3kg - 5kg:         $20.00

ORDERS OVER $75.00 RECEIVE FREE SHIPPING! 

When will my order arrive?

All Stockwell Candle Co candles are made to order to allow each customer to choose their preferred colour and scent. You can therefore expect your order to be made, dried, set and packaged on its way to you within one week of ordering.

We ship via Australia Post and the regular time frame for delivery is 2-5 days.  

 

Can I pick up my order?

 Yes you can!

Please select Local Pick up at the Shipping stage of your order and put in your mobile number for us to contact you.

Pick up can be organised from:

 

Brisbane - Stockwell Candle Co Office

24 Welsby Street New Farm QLD 4005.

 

Sunshine Coast - Stockwell Candle Co Workshop

40 Kalang Drive West Woombye QLD 4559.