Refunds & Exchanges
Please choose carefully as we are unable to offer refunds or exchanges on items due to a change of mind.
All Stockwell Candle Co products are hand poured in small batches and small variations and imperfections are to be expected.
However, if your item has a major flaw, we would be happy to replace, exchange or refund your item as long as the item is returned to us within 14 days of purchase and in its original condition. Please keep your proof of purchase.
Unfortunately, we cannot accept returns on sale items or gift cards.
Please email email@example.com regarding your refund or exchange.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.